Verandah Privacy Policy

Effective: 29 July 2026

Verandah is a family day-board app made by Outback Automation (Australia). The adult who sets it up (the “caregiver”) manages medications, appointments, photos and contacts from their own iPhone; their loved one sees a large, calm “today board” on an iPhone or iPad, with an optional Apple Watch on either side. This policy explains, plainly, what happens to the information you put into it.

The short version

We do not collect your personal data. Verandah has no accounts, no sign-up, no analytics, no advertising, and no third-party services. Everything your family enters — medications, schedules, photos, voice recordings, confirmations — lives on your devices and in your own family’s iCloud, shared only with the family members you invite. We never see it, and we have no server that could.

Data you create in the app

Care details — medication names, photos, schedules, appointments, contacts, check-ins and confirmations are stored on your devices and synced through Apple’s iCloud (CloudKit), inside a private shared area owned by the caregiver’s Apple Account and shared only with invited family members.
Photos and voice recordings — photos sent to the board and voice announcements recorded by family members are stored in that same family iCloud area. They are never uploaded to us.
Nothing reaches Outback Automation. We cannot read, access, or recover your family’s data — it is protected by the family’s own Apple accounts.

Device permissions (all optional, asked in context)

Notifications — reminders on the board and alerts to family members (for example, if morning medications haven’t been confirmed).
Camera — only if you choose to snap a photo when confirming medications, and for the optional motion-triggered greeting on the board. Motion detection runs entirely on the device and is never recorded, stored, or transmitted.
Microphone — only when a family member records a voice announcement.
Photo library — only when choosing photos to send to the board.

Purchases

Payment is handled entirely by Apple through the App Store; we never see your payment details. Our billing promise: if the person you care for passes away, contact us and any active purchase is cancelled and refunded immediately — no forms, no hoops.

Third-party services

None. No analytics SDKs, no advertising, no tracking. The only external service involved is Apple’s iCloud, under your family’s own Apple accounts and Apple’s privacy terms.

Data retention and deletion

Your data stays until you delete it. Deleting the app removes local data from that device; the caregiver can delete the family’s shared data outright, and any family member can leave the share at any time. You can also manage or remove the app’s iCloud data in Settings on your device.

Children

Verandah is designed for adults coordinating the care of older adults and is not directed at children.

Your rights

Because we hold no data about you, there is nothing for us to hand over, correct, or delete — your family holds it all. If you have any privacy question or concern, we’d genuinely like to hear it.

Changes to this policy

If the app’s data practices ever change, this page will be updated before the change ships, with a new effective date.

Contact

support@outbackautomation.com.au